What Shopify actually is
Shopify is a hosted commerce platform. It provides the storefront system, secure hosting, checkout, product management, inventory, order workflows, analytics and integrations inside one managed service.
That is different from adding ecommerce to a general CMS. Shopify begins with commerce operations and then gives the business a website around them.
What the platform includes
- Hosted storefront. Hosting and SSL are part of the subscription.
- Checkout and payments. Shopify Payments integrates directly, while third-party processors can carry additional platform fees depending on plan.
- Products and inventory. The back office is designed around retail operations.
- Sales channels. Online, in-person, marketplace and social selling can feed the same commerce system.
- Apps and APIs. The platform can be extended without making the merchant run the underlying server.
Pricing is more than the subscription
Australian yearly-billed plans currently start with Basic and rise through Grow, Advanced and Plus. The useful cost calculation also includes card processing, possible third-party transaction fees, paid apps, premium themes and development.
A Shopify store with ten paid apps can have a very different operating cost from the plan advertised on the pricing page.
Where the managed model helps
The merchant does not choose a PHP version, configure a database server or patch a WordPress plugin conflict before accepting an order. For a retail team, removing those decisions can be more valuable than technical flexibility.
Important limitations
Managed infrastructure means platform dependence. Checkout customisation, API limits, staff accounts and international or B2B features vary by plan. Business requirements that fall outside Shopify’s intended model often move into apps, custom development or Plus.
Ownership and portability
Merchants can export important business data, but moving away is not equivalent to moving a self-hosted application between servers. Themes, apps, checkout behaviour and Shopify-specific workflows do not simply travel to another ecommerce platform.
What to compare it with
WooCommerce is the strongest contrast: open-source WordPress commerce with much more infrastructure control and much more infrastructure responsibility.
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Sources used for this profile
This profile was checked against primary product documentation on 2026-08-19. Features, pricing and limits can change after that date.