1. Overview
This Privacy Policy explains how SiteBaba handles personal information when you use sitebaba.com, contact us, interact with SiteBaba services or use features that collect information.
Where the Privacy Act 1988 (Cth) applies to SiteBaba, we handle personal information in accordance with applicable Australian privacy law, including the Australian Privacy Principles (APPs). We may also follow this policy as a matter of good practice where the Privacy Act does not legally require us to do so.
2. Information we may collect
The information we collect depends on how you use SiteBaba. It may include:
- contact details such as your name and email address when you contact us or subscribe to something;
- information you choose to provide in messages, feedback, enquiries or submissions;
- website and device information such as IP address, browser type, device type, referral pages, pages viewed and approximate location derived from technical data;
- cookie, analytics and similar usage information;
- information you submit to SiteBaba AI or other interactive features, if and when those features are live;
- commercial and transaction information if SiteBaba later offers paid products or services.
Please avoid sending sensitive personal information unless it is genuinely necessary for the purpose of your request.
3. How we collect information
We may collect personal information directly from you when you contact SiteBaba, complete a form, subscribe to communications, provide feedback or use an interactive feature. We may also collect technical and usage information automatically through our website infrastructure, security systems, cookies and analytics tools.
We may receive limited information from service providers that help operate the website, such as hosting, analytics, email, security, content-delivery or AI infrastructure providers.
4. Why we collect and use information
We may use information to:
- operate, secure, maintain and improve SiteBaba;
- respond to enquiries, feedback, corrections and support requests;
- understand how people use the website and which content is useful;
- deliver requested communications or services;
- develop and improve SiteBaba AI, tools and website-related products where appropriate;
- prevent fraud, abuse, security incidents or unlawful activity;
- comply with legal obligations and enforce our terms;
- send marketing communications where we have the required consent or another lawful basis to do so.
5. Cookies, analytics and affiliate tracking
SiteBaba may use cookies, local storage, analytics technologies and similar tools to operate the site, remember preferences, understand site usage and measure performance.
Some affiliate links may use tracking parameters or cookies so a merchant can attribute a referral or sale to SiteBaba. Those technologies may be controlled by the merchant or affiliate network rather than SiteBaba.
Browser settings and privacy tools may allow you to block or delete some cookies, although doing so can affect website functionality.
6. Service providers and overseas disclosures
SiteBaba may use third-party service providers for hosting, infrastructure, security, analytics, email, content delivery, affiliate tracking and AI-related functionality. Those providers may process information on our behalf.
Some providers may store or process information outside Australia. The countries involved can depend on which providers are in use at the relevant time. Where practicable and required by law, SiteBaba will take reasonable steps to identify likely overseas disclosure locations and update this policy when our service-provider arrangements materially change.
We may also disclose information where required or authorised by law, or where reasonably necessary to protect SiteBaba, users or others from fraud, abuse, security threats or unlawful activity.
7. Storage, security and retention
We take reasonable steps appropriate to the nature of the information and the service to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
No internet service can guarantee absolute security. We retain information only for as long as reasonably necessary for the purposes described in this policy, legal obligations, dispute resolution, security, record-keeping or legitimate operational needs.
8. Access, correction and privacy enquiries
You may contact SiteBaba to ask whether we hold personal information about you, request access to it or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before responding.
To make a privacy request, contact us through the SiteBaba Contact page.
9. Privacy complaints
If you believe SiteBaba has mishandled your personal information, contact us through the SiteBaba Contact page and explain the issue. We will review the complaint and respond within a reasonable period.
If Australian privacy law applies and you are not satisfied with the response, you may have the right to complain to the Office of the Australian Information Commissioner (OAIC).
10. Email and marketing communications
If SiteBaba sends commercial electronic messages, we will aim to comply with applicable Australian spam laws. Marketing messages should only be sent where the required consent or other lawful basis exists, should identify the sender and should provide a functional way to unsubscribe.
You can withdraw consent to marketing communications using the unsubscribe method provided in the message or by contacting SiteBaba.
11. SiteBaba AI and interactive features
SiteBaba AI is being developed as an assistance layer for website-related questions and decisions. If you use an AI or interactive feature, the information you submit may be processed by SiteBaba and relevant infrastructure providers to generate the requested output, secure the service and improve the experience as permitted by law and our provider arrangements.
Do not submit confidential, sensitive or legally privileged information to an AI feature unless the product specifically states that the feature is suitable for that information and explains how it will be handled.
12. Third-party sites
SiteBaba links to third-party websites, products and services. Their privacy practices are governed by their own policies. SiteBaba is not responsible for how an external site handles your personal information.
13. Changes to this policy
We may update this Privacy Policy when SiteBaba's practices, technology, providers or legal obligations change. The updated version will be published on this page with a revised 'Last updated' date.